Our products can be returned or exchanged within 30 days of the original purchase date, with the exception of personalized products, special orders and memorabilia. Products must be returned with the original sales receipt, must have original tags still attached, and must be in new and re-sellable condition. Returned items cannot be laundered, worn, broken, damaged or used in any way.
Items must also be free of pet hair and any type of odor including smoke, cologne, or perfume to be eligible for a return or exchange.
Only exchanges are permitted at Raider Image retail locations.
Items that do not fit any portion of the above criteria are not eligible for return or exchange and may be sent back to the customer.
Exchanges may require additional shipping charges. Original and return shipping charges will not be reimbursed.
Please send returns and exchanges to:
The Raider Image, LLC
Returns and Exchanges
1957 Davis Street
San Leandro, CA 94577
Please include the packing slip along with instructions
for the package. We also ask that you leave your daytime phone number
so we may contact you if an item is out of stock or if another issue arises.